{"id":1206,"date":"2014-11-03T18:59:46","date_gmt":"2014-11-04T00:59:46","guid":{"rendered":"https:\/\/www.mysmartbots.com\/blog\/?p=1206"},"modified":"2014-11-03T18:59:46","modified_gmt":"2014-11-04T00:59:46","slug":"support-bot-update","status":"publish","type":"post","link":"https:\/\/www.mysmartbots.com\/blog\/2014\/11\/support-bot-update\/","title":{"rendered":"Support Bot Update"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignright size-full wp-image-1207\" alt=\"Support Bot Update\" src=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2014\/11\/Support-Bot-Update.png\" width=\"249\" height=\"166\" srcset=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2014\/11\/Support-Bot-Update.png 400w, https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2014\/11\/Support-Bot-Update-300x201.png 300w\" sizes=\"(max-width: 249px) 100vw, 249px\" \/>New update for the <a href=\"http:\/\/www.mysmartbots.com\/docs\/Alive_Support_Bot\">Alive Support Bot<\/a> module. You can now change the default messages for inviting users to send a support message, as well as the message that gets sent when a support query has been accepted.<\/p>\n<p>Don&#8217;t know what the Support Bot is? Well with the Support Bot module you can turn your bot into a 24\/7 support machine; your bot turns into 24\/7 support machine with features such as:<\/p>\n<ul>\n<li>accepting customers&#8217; messages using IM<\/li>\n<li>deliver them to your human managers<\/li>\n<li>track the activity of your support staff<\/li>\n<li>and more!<\/li>\n<\/ul>\n<p>You can read more about the module <a title=\"SupportBot doc\" href=\"http:\/\/www.mysmartbots.com\/docs\/Support_Bot_%28Alive_Module%29\">here<\/a> or purchase it from <a title=\"Purchase SupportBot\" href=\"http:\/\/www.mysmartbots.com\/store\/item\/1\/alive_support_bot\/\">here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>New update for the Alive Support Bot module. You can now change the default messages for inviting users to send a support message, as well as the message that gets sent when a support query has been accepted. Don&#8217;t know what the Support Bot is? Well with the Support Bot module you can turn your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[73],"tags":[261,112],"_links":{"self":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1206"}],"collection":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/comments?post=1206"}],"version-history":[{"count":4,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1206\/revisions"}],"predecessor-version":[{"id":1211,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1206\/revisions\/1211"}],"wp:attachment":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/media?parent=1206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/categories?post=1206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/tags?post=1206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}