{"id":1337,"date":"2015-09-01T09:06:14","date_gmt":"2015-09-01T14:06:14","guid":{"rendered":"https:\/\/www.mysmartbots.com\/blog\/?p=1337"},"modified":"2015-09-01T09:06:14","modified_gmt":"2015-09-01T14:06:14","slug":"supportbot-management-interface-got-updated","status":"publish","type":"post","link":"https:\/\/www.mysmartbots.com\/blog\/2015\/09\/supportbot-management-interface-got-updated\/","title":{"rendered":"SupportBot management interface got updated"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignright wp-image-834 size-full\" src=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2013\/02\/SupportBots-module-has-been-published.jpg\" alt=\"SupportBots module has been published!\" width=\"250\" height=\"250\" srcset=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2013\/02\/SupportBots-module-has-been-published.jpg 250w, https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2013\/02\/SupportBots-module-has-been-published-150x150.jpg 150w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><a href=\"\/store\/item\/1\/alive_support_bot\/\" target=\"_blank\">Support Bot<\/a> management interface has been updated to make a\u00a0requests management easier.<\/p>\n<p>Along with this, notification delivery functions of Support Bot has been improved:\u00a0messages sent to your support managers are being delivered\u00a0in a reliable manner now.<\/p>\n<h3>\u00a0About SupportBot<\/h3>\n<p>Support Bot is\u00a0your SL alt\u00a0which sits in your in-world office 24\/7 and accepts messages from your visitors and customers. Incoming messages are being forwarded to your human support\u00a0managers, with an ability for you to track\u00a0this using the web interface.<\/p>\n<p>We have <a href=\"http:\/\/www.youtube.com\/watch?v=TqKvd54Cpts\" target=\"_blank\">a nice video<\/a> explaining the\u00a0nature of Support Bot module.<\/p>\n<p>This is how Support Bot interface looks now:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1342\" src=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2015\/09\/20150901-support-bot-interface-updated.png\" alt=\"20150901---support-bot-interface-updated\" width=\"550\" height=\"425\" srcset=\"https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2015\/09\/20150901-support-bot-interface-updated.png 550w, https:\/\/www.mysmartbots.com\/blog\/wp-content\/smartbots\/2015\/09\/20150901-support-bot-interface-updated-300x232.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>You can get Support Bot module in <a href=\"\/store\/item\/1\/alive_support_bot\/\" target=\"_blank\">our Store<\/a>. As usual, an update-related discount coupon: use\u00a0<strong>SUPPORTISCHEAPER<\/strong> coupon code to get 50% discount (valid for\u00a04 days only!).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support Bot management interface has been updated to make a\u00a0requests management easier. Along with this, notification delivery functions of Support Bot has been improved:\u00a0messages sent to your support managers are being delivered\u00a0in a reliable manner now. \u00a0About SupportBot Support Bot is\u00a0your SL alt\u00a0which sits in your in-world office 24\/7 and accepts messages from your visitors [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[192,73],"tags":[30,209],"_links":{"self":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1337"}],"collection":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/comments?post=1337"}],"version-history":[{"count":6,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1337\/revisions"}],"predecessor-version":[{"id":1344,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/posts\/1337\/revisions\/1344"}],"wp:attachment":[{"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/media?parent=1337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/categories?post=1337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mysmartbots.com\/blog\/wp-json\/wp\/v2\/tags?post=1337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}