# SmartBots AI Tokens

Token is a "currency" or "charge" you own, used by SmartBots AI engine.

Think of token as a short word (\~4 characters). Longer words may consume more than 1 token.

## Obtaining tokens

You can fund your AI tokens balance in your account, "SmartBots AI" section. Your token balance is available to all the bots you own.

## Spending tokens

SmartBots AI engine spends tokens while processing your bot queries. The "token payment" consists of:


1. Your bot AI instructions ("Act as a support manager...") - can be short, or long depending on what you instruct
2. User message ("Hello", or "Can I get help") - usually quite short
3. The response of the bot AI ("Yes, I can help")
4. Previous user messages and bot responses (to let AI keep stay in context

You can control tokens usage at "History" page of SmartBots AI.