Terms of Service

You agree to the following terms and conditions by using SmartBots services, websites, in-world devices and tools (including end-user services developed by SmartBots, programming interfaces provided by SmartBots and any third-party utilities developed based on SmartBots interfaces - “Services”).

Each Service has been designed to perform specific tasks. The interaction methods of each Service is documented, and various interfaces may be available for the user such as (but not limited to) manual input, various import and export procedures and remote network calls.

The misuse of the Services, for example damaging the whole Service of part of it, violating (intentional or not) Second Life Terms, Local and International laws or Terms of third-party participants may lead to suspension or cancellation of the Service(s) that we provide to you. The violation of these Terms, or investigation of suspected misconduct may lead to suspension or cancellation as well. The suspension affects all alts (alternate avatars) of the violating account owner (existing or created afterwards).

In case of Service cancellation the remaining funds are to be refunded if there were no harm done to SmartBots and/or third-party equipment, digital assets and reputation.

If you do not comply with these Terms, violate them intentionally or unintentionally, and immediate action is not taken, this does not mean that we are giving up any rights that we may have, or grant you the rights to violate the Terms in full or partial.

The development of the subsequent third-party services, tools and devices (both in-world and online) which allows for violating these Terms (intentionally or not) is under the responsibility of the developer of such subsequent service. The violation of the Terms by end-user does not relieve the developer or author of responsibility for such violation.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

In connection with your use of the Services we provide, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. See the Privacy Policy for information summary, retention and opt-out details.

2. Partner and franchise earnings

SmartBots Franchise program is one of the ways to refer new users to SmartBots for a commission. The goal of the program is to help new users utilize SmartBots services. This means that the commission varies depending on your involvement. This also means that commission can be lowered to the minimum if you do not communicate with the users you refer.

SmartBots Franchise actual commission is displayed at the Franchise page of SmartBots documentation section. The particular commission amount, terms and conditions can be changed without a prior notice.

The franchisee whose business or in-world location setup does not satisfy specific Franchise level requirements will get their Franchise leveled down.

The Franchise commission may not be earned, or may be lowered from some of Bot Store purchases of the customer. This includes (but not limited to): various promo-offers; promo-bundles and "Immortal" bot packages; Playground script purchases.

Franchise participation and all other partner programs can be canceled by the company in case of fraudulent, hostile of unethical partner activity (intentional and unintentional, including violation of Second Life Terms of Services). In this case, the partner’s earnings may be frozen, in whole or in part, depending on the degree of malicious or hostile conduct, at the company’s discretion.

3. Developer earnings

SmartBots Bots Playground allows you selling your scripts to other users. By doing so you (the creator and/or publisher of the script) take the full responsibility of the script activity and potential harm caused to the buyer's bot and Second Life activity.

Seller participation in the SmartBots Bots Playground is treated as a partner program and is subject to all applicable terms.

In the event of suspension of the partner program, the company may either remove products from the Bot Store or continue selling them while continuing to credit earnings to the author.

If the author deletes products in bulk, the company may suspend the removal (delisting) of products from the Bot Store for a period at the company’s discretion, while continuing to credit earnings to the author.

To maintain the Services running we need to store some data which may be considered as personal (such as passwords, email addresses etc). We do not share this information with any third parties, nor pass it to anyone. You may request to opt out your information from our database, and your request will be fulfilled according to SmartBots Privacy Policy.

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.

The Copyright Protection is being done in accordance with Second Life Copyright Policy and Terms. Violating Second Life Policies receives the same status as violation of SmartBots Terms with all corresponding consequences.

The official pricing of our Services is published on SmartBots website. We reserve the rights to change the pricing at any moment, however, keeping existing subscriptions and prepaid Services running until they expire. The pricing can be changed by increasing or decreasing payment amount, terms and overall conditions.

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.

You are free to stop using SmartBots Services at any time, with the financial refund of unused money balances which were not used for any of the Services yet. Any kind of awards, commissions and bonuses (besides the money funded directly) are not a subject to refund. The existing running subscriptions are not subject to refund unless this is intentionally mentioned (e.g. Trial periods, refunds etc). We will refund your terminated Services at the maximum technically possible level.

Our Services are designed for everyday professional use and intended for wide range of Second Life users. We provide a commercially reasonable level of skill and support, but some things are beyond our control and are not warranted.

Other than as expressly set out in these or additional terms, SmartBots and its partners, distributors and franchisees does not make any specific promises about the Services: the results and effectiveness of Services usage, availability of specific functions or their reliability. The Services are provided “as is”, without warranty of the aspects mentioned above in this paragraph.

We are subject to conform to various attendant agreements: Second Life Terms and various supplier terms and conditions. We are not responsible for changes which may occur in terms and conditions of underlying services and tools.

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. The current Terms are always available in your SmartBots account and your should look at the terms regularly. We will post all modifications to the terms on this page. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes which affect the existing Services or changes made for legal reasons will be effective immediately. If you do not agree to changes made to Terms you should stop using the Service according to the Service cancellation terms mentioned in this document.

Any conflict in these Terms and underlying terms (including Second Life Terms, website hosting provider terms, SmartBots local and international laws) is the subject to investigation with the priority of maximum mutual satisfaction of all sides involved.