FAQ

Latest revision as of 20:50, 6 January 2013

The following questions are the most frequently asked by our customers.

If you can't find the answer for what you are looking for below, please contact one of our support managers, they are listed to the left ("Support Managers" section).

Setup
Inviter+Chat+Notices
Personal bot

SETTING UP

How long does it take to setup my SmartBot?

New orders are setup automatically within 15 minutes. However, this requires you to invite the bot to the group and give it the necessary permissions.

If you have troubles configuring your group, our support managers will gladly help you.

Where do I put my SmartBot?

We host the bots on our sims. Instead of a bot, you put a 1-prim Interface device on your parcel. The Interface device locates all your visitors and commands the bot to invite them.

If you want to put the personal bot on your parcel, see the Personal Bots section.

SECOND LIFE GROUP

My group has an enrollment closed. Can I use SmartBots for invitations?

Yes. SmartBots send direct invitations which allows residents to join your group anyway.

May I use my SL group which has paid enrollment?

Yes. You just have to refund us the payment the bot pays to join your group.

Your Bot

Can I get a custom named bot?

You can setup your own bot to manage your group, see Personal Bots for details.

INVITER & INTERFACE DEVICE

What is the range of Interface device?

The range of Interface device is adjustable up to 96 meters.

I have two Interface devices on my land, will they invite the visitor twice?

No. Devices will contact each other first and decide which one sends a single invitation.

Does SmartBots invite people who are already in the group?

The Bot does NOT invite existing group members automatically. But it will give them an invite if they click on the Interface device.

Will Interface invite visitor over and over to the same group?

No. SmartBots remembers all residents who received an invitation to your group, and won't send repetitive invitations. However, you can setup your bot to invite the resident once, twice or every time they visit the parcel.

How does the bot avoid spamming and annoying visitors?

Bot sends invitations to anyone who enters your parcel only, it ignores the nearby parcels.

Each visitor receives the invitation message only once. This is the default behavior, you can change it to send invitation twice or every time.

YOUR SMARTBOT

Am I able to test an invitation to the group?

Yes. Owner of the Interface device can use the menu which allows you to request a test invitation.

No statistics has been gathered on questions regarding personal bots yet.

Please open the Personal Bots page to read more about personal bots, features and abilities.

What's Next?

Retrieved from "https://www.mysmartbots.com/docs/FAQ"

Category: New customers

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE:FAQ of Smartbots2life}}
+__NOTOC__
-{{Do not translate}}
+The following questions are the most frequently asked by our customers.
-<!-- EDITORS: Edit the line above to set the correct title in your language -->
+If you can't find the answer for what you are looking for below, please contact one of our support managers, they are listed to the left ("Support Managers" section).
-== SmartBots FAQ ==
+<div class=blocksMenuAuto>
+* Setup
+* Inviter+Chat+Notices
+* Personal bot
+</div>
+<div class=blocksMenuAutoBlock>
-The following questions are most frequently asked by our customers.
+== SETTING UP ==
+==== How long does it take to setup my SmartBot? ====
+* New orders are setup automatically within 15 minutes. However, this requires you to invite the bot to the group and give it the necessary permissions.<br><br>If you have troubles configuring your group, our support managers will gladly help you.
-=== SETTING UP ===
+==== Where do I put my SmartBot? ====
+* We host the bots on our sims. Instead of a bot, you put a 1-prim [[Interface Devices|Interface device]] on your parcel. The Interface device locates all your visitors and commands the bot to invite them.<br><br>If you want to put the personal bot on your parcel, see the [[Personal Bots]] section.
+== SECOND LIFE GROUP ==
+==== My group has an enrollment closed. Can I use SmartBots for invitations? ====
+* Yes. SmartBots send direct invitations which allows residents to join your group anyway.
-How long does it take to setup my SmartBot?
+==== May I use my SL group which has paid enrollment? ====
-New orders are setup within 24 hours, although usually it only takes a few hours for this process.
+* Yes. You just have to refund us the payment the bot pays to join your group.
-Where do I put my SmartBot?
+== Your Bot ==
-We host SmartBot on our parcels, so you don't have to manage any of them. Instead, you put a 1-prim Interface device on your parcel (or several parcels). Interface device locates all your visitors and commands SmartBot to invite them.
-=== INTERFACE DEVICE ===
+==== Can I get a custom named bot? ====
+* You can setup your own bot to manage your group, see [[Personal Bots]] for details.
+</div>
-What is the range of Interface device?
+<div class=blocksMenuAutoBlock>
-The range of Interface device is 96 meters. You can put several Interface devices if you have a bigger parcel or several parcels.
+== INVITER & INTERFACE DEVICE ==
-If I have two active Interface devices on my land, would this cause them to invite the visitor twice?
+====What is the range of Interface device?====
-No. Devices will contact each other first and decide which one sends a single invitation.
+* The range of Interface device is adjustable up to 96 meters.
-Would Interface device invite visitor over and over to the same group?
+====I have two Interface devices on my land, will they invite the visitor twice?====
-No. SmartBot remembers all residents who received an invitation to your group, and won't send repeatetive invitations. However, you can setup your SmartBot to invite every resident twice or more times.
+* No. Devices will contact each other first and decide which one sends a single invitation.
-=== YOUR SMARTBOT ===
+==== Does SmartBots invite people who are already in the group? ====
+* The Bot does NOT invite existing group members automatically. But it will give them an invite if they click on the Interface device.
-Am I able to test if the bot will give me an invitation to the group?
+==== Will Interface invite visitor over and over to the same group? ====
-Yes. Owner of the Interface device has access to control menu which allows to request a test invitation.
+* No. SmartBots remembers all residents who received an invitation to your group, and won't send repetitive invitations. However, you can setup your bot to invite the resident once, twice or every time they visit the parcel.
-I've deleted the duplicate Interface device but it is still active on the website
+==== How does the bot avoid spamming and annoying visitors? ====
-We update the list of active Interfaces once a hour.
+* Bot sends invitations to anyone who enters your parcel only, it ignores the nearby parcels.<br><br>Each visitor receives the invitation message only once. This is the default behavior, you can change it to send invitation twice or every time.
-=== SECOND LIFE GROUP ===
+== YOUR SMARTBOT ==
-May I use my SL group which has paid enrollment?
+==== Am I able to test an invitation to the group? ====
-Yes. You just have to refund us the single payment SmartBot pays to join your group.
+* Yes. Owner of the Interface device can use the menu which allows you to request a test invitation.
+</div>
-My group has open enrollment disabled. Can I use SmartBots invitations?
+<div class=blocksMenuAutoBlock>
-Yes. SmartBot sends direct invitations which allows residents to join your grop anyway.
+No statistics has been gathered on questions regarding personal bots yet.
-<!-- EDITORS: This is a bottom of the page. Set the category for your page! -->
-[[Category:Smartbots2life.com]]
+Please open the [[Personal Bots]] page to read more about personal bots, features and abilities.
-{{Languages}}
+</div>
+{{Inviter next|[[Prices|Check SmartBots prices and packages]]}}
+[[Category: New customers]]