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== SmartBots FAQ ==
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The following questions are the most frequently asked by our customers.
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The following questions are most frequently asked by our customers.
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=== SETTING UP ===
=== SETTING UP ===
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'''How long does it take to setup my SmartBot?'''
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* New orders are setup within 24 hours, although usually it only takes a few hours for this process.
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How long does it take to setup my SmartBot?
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'''Where do I put my SmartBot?'''
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New orders are setup within 24 hours, although usually it only takes a few hours for this process.
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* We host SmartBot on our sims. Instead of bot, you put a 1-prim [[Interface Devices|Interface device]] on your parcel. Interface device locates all your visitors and commands SmartBot to invite them.
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Where do I put my SmartBot?
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We host SmartBot on our parcels, so you don't have to manage any of them. Instead, you put a 1-prim Interface device on your parcel (or several parcels). Interface device locates all your visitors and commands SmartBot to invite them.
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=== INTERFACE DEVICE ===
=== INTERFACE DEVICE ===
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What is the range of Interface device?
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'''What is the range of Interface device?'''
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The range of Interface device is 96 meters. You can put several Interface devices if you have a bigger parcel or several parcels.
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* The range of Interface device is adjustable up to 96 meters.
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If I have two active Interface devices on my land, would this cause them to invite the visitor twice?
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''' If I have two active Interface devices on my land, would this cause them to invite the visitor twice?'''
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No. Devices will contact each other first and decide which one sends a single invitation.
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* No. Devices will contact each other first and decide which one sends a single invitation.
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Would Interface device invite visitor over and over to the same group?
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'''Would Interface invite visitor over and over to the same group?'''
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No. SmartBot remembers all residents who received an invitation to your group, and won't send repeatetive invitations. However, you can setup your SmartBot to invite every resident twice or more times.
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* No. SmartBot remembers all residents who received an invitation to your group, and won't send repetitive invitations. However, you can setup your SmartBot to invite every resident twice or more times.
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Do I have to rez the Interface Device with same group?
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'''Do I have to rez the Interface Device with same group?'''
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You don't have to rez the Interface with the same group. ou can type the group name manually (by saying it over chat) while setting up the device.
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* No, you don't have to rez the Interface with the same group.
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Within the same sim, can I rez 3 different Interfaces for 3 different groups?
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'''Within the same sim, can I rez 3 different Interfaces for 3 different groups?'''
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Yes. They will act independently.
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* Yes. They will act independently.
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Does bot invites everyone who enters the parcel? Or everyone who enters the scan range?
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'''Does bot invites everyone who enters the parcel? Or everyone who enters the scan range?'''
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Bot sends invitations to anyone who enters the parcel (if it smaller than 96m).
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* Bot sends invitations to anyone who enters the parcel. No out-of-parcel spam.
=== YOUR SMARTBOT ===
=== YOUR SMARTBOT ===
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Am I able to test if the bot will give me an invitation to the group?
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'''Am I able to test if the bot will give me an invitation to the group?'''
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Yes. Owner of the Interface device has access to control menu which allows to request a test invitation.
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* Yes. Owner of the Interface device has access to control menu which allows to request a test invitation.
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I've deleted the duplicate Interface device but it is still active on the website
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'''I've deleted the duplicate Interface device but it is still active on the website'''
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We update the list of active Interfaces once a hour.
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* We update the list of active Interfaces once a hour.
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Can I get the custom name bot?
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'''Can I get the custom name bot?'''
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Yes, you can. We will maintain your personal bot (for example, named ''AwesomeCompany Welcome''). However, it will cost more than L$79 per week. Please contact our support for details.
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* Yes, you can. We will maintain your personal bot (for example, named ''AwesomeCompany Welcome''). However, it will cost more. Please contact our support for details.
=== SECOND LIFE GROUP ===
=== SECOND LIFE GROUP ===
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May I use my SL group which has paid enrollment?
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'''May I use my SL group which has paid enrollment?'''
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Yes. You just have to refund us the single payment SmartBot pays to join your group.
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* Yes. You just have to refund us the payment SmartBot pays to join your group.
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'''My group has no open enrollment. Can I use SmartBots invitations?'''
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* Yes. SmartBot sends direct invitations which allows residents to join your grop anyway.
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My group has open enrollment disabled. Can I use SmartBots invitations?
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[[Category: New customers]]
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Yes. SmartBot sends direct invitations which allows residents to join your grop anyway.
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<!-- EDITORS: This is a bottom of the page. Set the category for your page! -->
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[[Category:Smartbots2life.com]]
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{{Languages}}
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Revision as of 14:29, 20 October 2010

The following questions are the most frequently asked by our customers.

Contents

SETTING UP

How long does it take to setup my SmartBot?

  • New orders are setup within 24 hours, although usually it only takes a few hours for this process.

Where do I put my SmartBot?

  • We host SmartBot on our sims. Instead of bot, you put a 1-prim Interface device on your parcel. Interface device locates all your visitors and commands SmartBot to invite them.

INTERFACE DEVICE

What is the range of Interface device?

  • The range of Interface device is adjustable up to 96 meters.

If I have two active Interface devices on my land, would this cause them to invite the visitor twice?

  • No. Devices will contact each other first and decide which one sends a single invitation.

Would Interface invite visitor over and over to the same group?

  • No. SmartBot remembers all residents who received an invitation to your group, and won't send repetitive invitations. However, you can setup your SmartBot to invite every resident twice or more times.

Do I have to rez the Interface Device with same group?

  • No, you don't have to rez the Interface with the same group.

Within the same sim, can I rez 3 different Interfaces for 3 different groups?

  • Yes. They will act independently.

Does bot invites everyone who enters the parcel? Or everyone who enters the scan range?

  • Bot sends invitations to anyone who enters the parcel. No out-of-parcel spam.

YOUR SMARTBOT

Am I able to test if the bot will give me an invitation to the group?

  • Yes. Owner of the Interface device has access to control menu which allows to request a test invitation.

I've deleted the duplicate Interface device but it is still active on the website

  • We update the list of active Interfaces once a hour.

Can I get the custom name bot?

  • Yes, you can. We will maintain your personal bot (for example, named AwesomeCompany Welcome). However, it will cost more. Please contact our support for details.

SECOND LIFE GROUP

May I use my SL group which has paid enrollment?

  • Yes. You just have to refund us the payment SmartBot pays to join your group.

My group has no open enrollment. Can I use SmartBots invitations?

  • Yes. SmartBot sends direct invitations which allows residents to join your grop anyway.
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