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Support Bot (Alive Module)

(Created page with "Support Bot Module turns your bot into 24/7 support machine. Your customers send inquiries directly to the bot (using IM). Bot accepts these messages and notifies your human supp...")
(Redirected page to Alive Support Bot)
 
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Support Bot Module turns your bot into 24/7 support machine. Your customers send inquiries directly to the bot (using IM). Bot accepts these messages and notifies your human support about new message.
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#REDIRECT [[Alive Support Bot]]
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== Overview ==
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Bot stands in your office. Customers are able to IM the bot:
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* bot accepts customers' messages and stores them in the database
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* the notification is being sent to your human support staff
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* human support (or you) pick up the messages and reply
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You won't loose a single message: bot is online 24/7. All IMs are being stored in the database, and you can access them using web browser.
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== Step by step details ==
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Latest revision as of 23:01, 21 September 2014

  1. REDIRECT Alive Support Bot
Retrieved from "https://www.mysmartbots.com/docs/Support_Bot_(Alive_Module)"