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FAQ

The following questions are the most frequently asked by our customers.

(Note: the FAQ mostly answers the Group Inviter Service questions since it's the most popular service at the moment).

Contents

SETTING UP

How long does it take to setup my SmartBot?

  • New orders are setup within 24 hours, although usually it only takes a few hours for this process.

Where do I put my SmartBot?

  • We host SmartBot on our sims. Instead of bot, you put a 1-prim Interface device on your parcel. Interface device locates all your visitors and commands SmartBot to invite them.

INTERFACE DEVICE

What is the range of Interface device?

  • The range of Interface device is adjustable up to 96 meters.

I have two Interface devices on my land, will they invite the visitor twice?

  • No. Devices will contact each other first and decide which one sends a single invitation.

Will Interface invite visitor over and over to the same group?

  • No. SmartBot remembers all residents who received an invitation to your group, and won't send repetitive invitations. However, you can setup your SmartBot to invite every resident twice or more times.

Do I have to rez the Interface Device with same group?

  • No, you don't have to rez the Interface with the same group.

Can I rez 3 Interfaces for 3 different groups in one sim?

  • Yes. They will act independently.

Does bot invites everyone who enters the parcel or the scan range?

  • Bot sends invitations to anyone who enters the parcel. No out-of-parcel spam.

YOUR SMARTBOT

Am I able to test an invitation to the group?

  • Yes. Owner of the Interface device has access to control menu which allows to request a test invitation.

I've deleted the Interface device but it's still active on the website

  • We update the list of active Interfaces once a hour.

Can I get the custom named bot?

  • Yes, you can. We will maintain your personal bot (for example, named AwesomeCompany Welcome). However, it will cost more. Please contact our support for details.

SECOND LIFE GROUP

May I use my SL group which has paid enrollment?

  • Yes. You just have to refund us the payment SmartBot pays to join your group.

My group has no open enrollment. Can I use SmartBots invitations?

  • Yes. SmartBot sends direct invitations which allows residents to join your grop anyway.

What's Next?

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