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Support Prim

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Support Prim is a simple device you can use to encourage your customers to contact you. Think of it as a button which asks your Support Bot to contact the customer:
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Support Prim is a simple device you can use to encourage your customers to contact you. Think of it as a button which asks your [[Personal bots|Personal Bot]] to contact the customer:
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[[File:SupportPrims.png|center|link=]]
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[[Image:SupportPrims.png|center|link=]]
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After touching the Support Prim your bot immediately sends an IM to the resident, offering the help:
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After touching the Support Prim your bot immediately sends an IM to the resident offering them help:
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-- image with IM received --
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[[Image:SP1.png|center|link=]]
== Configuration ==
== Configuration ==
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Support Prim is being configured using .config notecard. You have to specify at least your bot's name and [[Bot access code|bot access code]]:
Support Prim is being configured using .config notecard. You have to specify at least your bot's name and [[Bot access code|bot access code]]:
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-- image of config notecard filled with something --
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[[Image:SP2.png|center|link=]]
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You can change the message bot sends to your customers. You can insert resident's name to the message:
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You can customize the message the bot sends to your customers. You can also insert the resident's name to the message:
%SL_NAME% - resident's complete SL name (e.g. IamVisitor Resident)<br>
%SL_NAME% - resident's complete SL name (e.g. IamVisitor Resident)<br>
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Support Prim perfectly works along with your [[Alive Support Bot]]. Moreover, you can edit the invitation message for all your Support Prims at Support Bot's settings page:
Support Prim perfectly works along with your [[Alive Support Bot]]. Moreover, you can edit the invitation message for all your Support Prims at Support Bot's settings page:
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-- image of Support Bot Settings page --
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[[Image:SP3.png|center|link=]]
== See also ==
== See also ==

Revision as of 16:03, 31 October 2014

Support Prim is a simple device you can use to encourage your customers to contact you. Think of it as a button which asks your Personal Bot to contact the customer:

SupportPrims.png

After touching the Support Prim your bot immediately sends an IM to the resident offering them help:

SP1.png

Configuration

Support Prim is being configured using .config notecard. You have to specify at least your bot's name and bot access code:

SP2.png

You can customize the message the bot sends to your customers. You can also insert the resident's name to the message:

%SL_NAME% - resident's complete SL name (e.g. IamVisitor Resident)
%FIRST_NAME% - resident's first name (e.g. IamVisitor)

The Prim is modifiable and contains the person's image as a separate texture. You can easily change it to your logo: just drag it to the central part of the Prim.

Alive Support Bot integration

Support Prim perfectly works along with your Alive Support Bot. Moreover, you can edit the invitation message for all your Support Prims at Support Bot's settings page:

SP3.png

See also