Support Prim

Revision as of 21:32, 29 October 2014

Support Prim is a simple device you can use to encourage your customers to contact you. Think of it as a button which asks your Support Bot to contact the customer:

-- image --

After touching the Support Prim your bot immediately sends an IM to the resident, offering the help:

-- image with IM received --

Configuration

Support Prim is being configured using .config notecard. You have to specify at least your bot's name and bot access code:

-- image of config notecard filled with something --

You can change the message bot sends to your customers.

Alive Support Bot integration

Support Prim perfectly works along with your Alive Support Bot. Moreover, you can edit the invitation message for all your Support Prims at Support Bot's settings page:

-- image of Support Bot Settings page --

See also

• Alive Support Bot module - perfectly enhances Support Prim functionality