Support Prim

Support Prim is a simple device you can use to encourage your customers to contact you. Think of it as a button which asks your Support Bot to contact the customer:

After touching the Support Prim your bot immediately sends an IM to the resident, offering the help:

-- image with IM received --

Configuration

Support Prim is being configured using .config notecard. You have to specify at least your bot's name and bot access code:

-- image of config notecard filled with something --

You can change the message bot sends to your customers. You can insert resident's name to the message:

%SL_NAME% - resident's complete SL name (e.g. IamVisitor Resident)
%FIRST_NAME% - resident's first name (e.g. IamVisitor)

Adding your logo

The Prim is modifiable and contains the person's image as a separate texture. You can easily change it to your logo: just drag it to the central part of the Prim.

Alive Support Bot integration

Support Prim perfectly works along with your Alive Support Bot. Moreover, you can edit the invitation message for all your Support Prims at Support Bot's settings page:

-- image of Support Bot Settings page --

See also

• Alive Support Bot module - perfectly enhances Support Prim functionality