Support Bot Telegram Integration
Alive Support Bot add-on for Personal Bots now includes the option to be integrated with Telegram - a popular messenger application that can be downloaded to your Windows, Mac, iOS and Android devices.
How does it work
The integration process works as following:
- Customer sends your Support Bot a message in SL
- Bot forwards a copy of the message to your Telegram group chat
- Your staff members replies anything to the bot & picks up the customer
