SmartBots (SmartBots2Life)

Second Life group direct invitation bots

SmartBots Official Blog

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Support Bot bot friendliness

SupportBots module has been published!We’ve recently discovered a minor problem with Support Bot friendliness. The bot is supposed to greet your visitor once he starts typing (even before he sends away the message).

This is how this greeting message looks like (with the default Support Bot settings):

support_bot_invitation

The secret is that bot reacts on visitor’s “XXX started typing” notification. However, it turned out that (some) SL regions (sometimes) forget to send this notification. The reasons are quite obscure, but they prevent support bot from greeting your visitor.

We did a tiny workaround: bot also tracks the “stopped typing” notification which still arrive. Bot uses it to ensure that greeting has been sent to the visitor. Since most of residents do short pauses while typing (usually after “Hello”), the bot is always aware of a new contact.

We are very grateful to our customer whose bot helped to locate and resolve this issue!

Today’s blog-post-coupon is ALWAYSYOURS, it gives 30% discount while purchasing the Support Bot module in our Store.

Group Notice Service Refreshed

Notice System

The Group Notice system overview has been redesigned!

The overview now provides a new refreshed look as well as checking your bot’s inventory automatically to ensure that the attached item (if any) is still available.

Missing Inventory

If your bot is missing the inventory item attachment (for example, you removed it), notices will silently fail. These notices are being discarded by SL, and there is no way for your bot to see this.

The redesigned notices page now checks for attachment consistency automatically. Please pay attention to the warning messages while viewing notices.

Give it a try today and let us know what you think!

All Systems Online!

The problem has been fixed! Some users were experiencing issues earlier this morning where they could not login their bots or their HUD’s showed an incorrect online status. Unfortunately it seems one of the bot servers went offline but it is back up now and everything is working fine!

If you have any questions feel free to contact using the live chat widget!