Advanced Notices now allows custom scheduling!

Advanced Notices add-on is designed to enhance your business by sending important notices and announcements using a calendar-based interface.

Recently we conducted a survey asking for feedback regarding the Advanced Notices add-on, as always our users were kind enough to provide very useful feedback. Thank you!

We added a feature to allow custom scheduling, when you visit your Advanced Notices add-on

1. Visit your Advanced Notices and create new notice
2. Enable the Repeat option
3. You will notice the Custom option that you can click.

This option will allow you to enter your own schedule, which our system will recognize, parse it with our scheduling and give you the confirmation.

 

To find out more information and what kind of scheduling rules you can currently enter, Visit Custom Schedule Documentation

You can purchase the Advanced Notices add-on from our add-on store – if you need any help, feel free to contact our 24/7 Live Chat Support

Waypoints Navigator Update

Waypoints Navigator Application (add-on) is one of our most popular add-ons. It’s packed full of features, making this add-on a must-have for your bot. Now we have rewritten the add-on from scratch to enhance it even more.

 Whats new in WayPoints Navigator

  • The ability to import and export your WayPoints.
  • Slight changes to the interface, whilst keeping it familiar.
  • Multi language support*

Visit our SmartBots add-ons page to start using Waypoints Navigator Application (add-on) with your bot.

If you have any questions, our 24/7 Live Chat Support team is always ready to help, feel free to contact us!

This update was a result of a welcomed request from one of our valued customers, as seen here

* If you feel you can help translating Waypoints (for a reward) please contact us.

 

Upcoming system base update

Upcoming SmartBots updateWe will be rolling a big system update today. This post is to announce the changes (with some technical details revealed in italic).

This is a mostly backend update (as a user, you won’t see any changes yet), but it is an important base for further feature updates.

SmartBots is being developed since 2009, and some pieces of code have been written in 2007-2009. This legacy code has been rewritten to modernize and unify the code base. Unification makes support and further development easier, faster and efficient.

Today’s update affects the very base of the system, so we appreciate if you report any issues you may see to our support crew (use the website Live Chat to contact us). The changes has been tested by our developers both on development and production servers. However, there’s always a possibility to miss something very special.

As mentioned above, this update makes developing new features easier. The next feature update is to allow Trusted Managers to access bot addon modules: your managers will be able to manage Support Bot and Sim Governor, set up bot Waypoints etc. Also, the whole Trusted Manager management section will be rewritten.

“Trusted Managers” section is one of the pages created back in 2009. Based on old and and overwhelmingly complex template engine, it is a pain to get it updated. We are re-doing this section from scratch.

Thank you for running your business with SmartBots.
More cool features planned, stay tuned!

Support Bot Update, Again!

Support Bot Update A new update has been published for the Support Bot module!

Now you can temporarily pause your Support Bot while you are actively using the Live IMs module by clicking the checkbox on the live IM page:

IM_Integration

Special Discount:

Use the coupon code “IAMINCHARGE” to get 50% off on either the Support Bot or Live IMs module! Offer valid until January 4, 2016.

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