April 4, 2016
We will be rolling a big system update today. This post is to announce the changes (with some technical details revealed in italic).
This is a mostly backend update (as a user, you won’t see any changes yet), but it is an important base for further feature updates.
SmartBots is being developed since 2009, and some pieces of code have been written in 2007-2009. This legacy code has been rewritten to modernize and unify the code base. Unification makes support and further development easier, faster and efficient.
Today’s update affects the very base of the system, so we appreciate if you report any issues you may see to our support crew (use the website Live Chat to contact us). The changes has been tested by our developers both on development and production servers. However, there’s always a possibility to miss something very special.
As mentioned above, this update makes developing new features easier. The next feature update is to allow Trusted Managers to access bot addon modules: your managers will be able to manage Support Bot and Sim Governor, set up bot Waypoints etc. Also, the whole Trusted Manager management section will be rewritten.
“Trusted Managers” section is one of the pages created back in 2009. Based on old and and overwhelmingly complex template engine, it is a pain to get it updated. We are re-doing this section from scratch.
Thank you for running your business with SmartBots.
More cool features planned, stay tuned!
December 28, 2015
A new update has been published for the Support Bot module!
Now you can temporarily pause your Support Bot while you are actively using the Live IMs module by clicking the checkbox on the live IM page:
Use the coupon code “IAMINCHARGE” to get 50% off on either the Support Bot or Live IMs module! Offer valid until January 4, 2016.
November 12, 2015
The Group Notice system overview has been redesigned!
The overview now provides a new refreshed look as well as checking your bot’s inventory automatically to ensure that the attached item (if any) is still available.
If your bot is missing the inventory item attachment (for example, you removed it), notices will silently fail. These notices are being discarded by SL, and there is no way for your bot to see this.
The redesigned notices page now checks for attachment consistency automatically. Please pay attention to the warning messages while viewing notices.
Give it a try today and let us know what you think!
July 13, 2015
The RLV support module is now available in the bot store! It has just been developed so we are offering it at a 70% discount until July 31st. Try it with you favorite RLV devices and if any features are missing please let us know so we can update the module.
To get the module at 70% off use the coupon code – TRYRLV which expires July 31st.
For more information about the module please visit this link, the module can be purchased from the bot store. All updates with any module are always free and are automatically applied when available.
Note: The RLV module currently only works with standard personal bots.