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Bot problems resolved, subscriptions extended

SmartBots Blog July 13, 2012 by Glaznah Gassner

Some of our bots had serious problems today: 3 servers crashed after installing recent OS updates. Our tech guys together with provider’s support were trying to fix the problem all the day.

The affected bots has been moved to a temporary server, and this was a reason why your bot was logging in and out. The servers are now up and operational, and your bots are residing back in their high-performance working sockets.

We are really sorry for inconvenience! All bots will get 48 hours of additional subscription to compensate the outage.  Hope this will help a bit, thank  you for understanding!

P.S. If your bot still acting in strange way, please open support ticket or IM Glaznah Gassner directly. We are fixing such issues immediately.

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