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Bots Playground Is Up and Running

Bots Playground is fully operational again. All scripts are now running smoothly.

The Playground was originally launched as a proof-of-concept to support a few dozen user scripts. Since then, it’s grown significantly and now runs several thousand scripts simultaneously. This scale has brought engineering challenges.

Issue details

During our recent platform migration, we upgraded the JavaScript sandboxes to run across multiple servers. However, a configuration oversight (specifically, a network socket limitation on the main Playground process) caused an unexpected cluster-wide crash.

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Bot problems resolved, subscriptions extended

Some of our bots had serious problems today: 3 servers crashed after installing recent OS updates. Our tech guys together with provider’s support were trying to fix the problem all the day.

The affected bots has been moved to a temporary server, and this was a reason why your bot was logging in and out. The servers are now up and operational, and your bots are residing back in their high-performance working sockets.

We are really sorry for inconvenience! All bots will get 48 hours of additional subscription to compensate the outage.  Hope this will help a bit, thank  you for understanding!

P.S. If your bot still acting in strange way, please open support ticket or IM Glaznah Gassner directly. We are fixing such issues immediately.