We’ve fixed the issue with a Support Bot you may experience today. All Support Bots working as expected, tickets are being saved and forwarded to your managers.
The problem was connected to improper database structure update on one of our servers.
What is Support Bot?
If you are not using the Support Bot yet, it is a good time to take a look at the demonstration movie we have
You may get the Support Bot module in SmartBots BotStore.