New update for the Alive Support Bot module. You can now change the default messages for inviting users to send a support message, as well as the message that gets sent when a support query has been accepted.
Don’t know what the Support Bot is? Well with the Support Bot module you can turn your bot into a 24/7 support machine; your bot turns into 24/7 support machine with features such as:
- accepting customers’ messages using IM
- deliver them to your human managers
- track the activity of your support staff
- and more!