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Support Bot Update

SmartBots Blog November 3, 2014 by Glaznah Gassner

Support Bot UpdateNew update for the Alive Support Bot module. You can now change the default messages for inviting users to send a support message, as well as the message that gets sent when a support query has been accepted.

Don’t know what the Support Bot is? Well with the Support Bot module you can turn your bot into a 24/7 support machine; your bot turns into 24/7 support machine with features such as:

  • accepting customers’ messages using IM
  • deliver them to your human managers
  • track the activity of your support staff
  • and more!

You can read more about the module here or purchase it from here.

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