SmartBots helpdesk with tickets

We are launching a Tickets Support Portal to give you an alternative to our Live Chat.

Sometimes you prefer ticket over a live chat; sometimes the problem is complex so we want to keep you informed about the progress. In all cases, tickets portal is a must-have support tool!

Use SmartBots tickets portal to post your question from now on!

SmartBots Community Forum, experimental launch

SmartBots team is releasing new features and improvements every month. For the past few months, I’ve had a feeling that we need to improve the connection with all SmartBots users.

Meet Community Forum!

To achieve this, we’ve launched an experimental SmartBots Community Forum today. Feel free to visit, join and comment! I promise to fulfill the first few requests posted on forum :) I really want to make it live and useful for all SmartBots users.

The first discussion posted relates to Security Bot. We’ve got very interesting and important wish list on this add-on, and I want to share it with you.

Group Tenancy add-on released!

Group Tenancy is a new add-on for Standard Personal Bots that allows renting out your Second Life group membership!

Group Tenancy invites residents to your group for a price and limited time. Thus, resident pays the terminal and becomes your group tenant. After the tenancy period expires, resident gets ejected from the group automatically.

You no longer have to maintain members expiration lists manually. Your bot does everything for you!

How it works

  1. You list your group with Group Tenancy, set the membership period & rez an in-world Terminal
  2. Visitor pays to the Payment Terminal
  3. Bot sends a group invitation
  4. …time passes
  5. Once a group membership period expires, bot ejects the resident from the group.

The add-on includes transactional IMs: the greeting message, payment reminder and ejection message.

(more…)

See the first SmartBots Live Stream on YouTube

The first Live Stream record is available on YouTube: https://youtu.be/GMLoXdSBxR4

We suggest turning on the video captions, YouTube did recognize them pretty well! You can also select to translate them to your language.

If you like the Live Stream format, subscribe to our channel and like the video! What do you prefer: Live Streams or pre-recorded tutorials? Or both?

Older Posts »