We are excited to announce the recent changes we’ve done for Trusted Managers section. Your Trusted Managers are now also able to control the bot modules you purchase at Bot Store.
Currently, there are four modules your managers are able to control:
- Alive Support Bot – manager can review messages, assign them to your support staff
- Live IM Chat – manager can see incoming IMs, reply and initiate new conversations
- Simple IM Autoresponder – manager is able to configure the autoresponder
- Local Chat – the same as Live IM, but speaking to a local chat.
As soon as you assign specific modules to your manager, he get the complete control over that module (however, without an ability to attach/detach modules – this is still your personal ability).
Choose your allies wisely!
We are looking for more managers to support SmartBots’ customers (by means of in-world chat, in-world group and tickets). Read the requirements below and contact us if you comply with all of them:
We were frequently asked by our customers to allow managers controlling their personal bots. This is finally done – the “Trusted Manager” section has been published.