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Support in German is now available

Dear customers from Germany, Austria and Switzerland, we proudly announce today that SmartBots Support Team now answers tickets in German language too. Feel free to send your inquires in German, your support manager will forward it and you get an answer in German.

Liebe User von Deutschland, Oesterreich und der Schweiz, wir moechten euch bekannt geben das ab sofort Tickets auch in Deutscher Sprache bearbeitet werden koennen. Wenn du Probleme oder Fragen hast schreibe einfach dein Ticket auf deutsch und ein Mitarbeiter wird dir in Deutsch antworten. Den Helpdesk findest du auf www.smartbots2life.com in deinem Account nach dem Login, unten links.

http://www.smartbots2life.com/helpdesk/

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Posted in General | No comments

Export your group members!

The new SmartBots function has been just published: SL group members export.

You can export your group members to a text file, including names and UUIDs. This is extremely useful if you need the members list to use with another SL service.

The group list can be easily imported to ArtiZan Mailer as list can be saved in the following formats:

  • UUID Firstname Lastname
  • UUID, Firstname Lastname
  • Firstname Lastname:UUID
  • UUID
  • Firstname Lastname

The price of the new service depends on your Second Life group size and starts from L$500.

Documentation

The most recent documentation on group export is located here.

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Posted in Additional services,New features | Comments (2)

Need a greeter? We’ve got one!

SmartBots direct group invitations are now integrated with SHX Welcome board!

This means that you can use the powerful visitor greeter and counter, and send them the direct group invitations (no obscure chat links anymore!).

You can setup SHX Greeter to work with your SmartBots account. To get SHX Greeter, login to your SmartBots account and click on the “Advanced Greeters” menu item.

We also have cool human-like reception girls to install in your office – login to take a look!

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Posted in New features | No comments

Assign moderator accounts to your group chat

As you may already know, SmartBots allow you to participate in and control your group chat using web browser:

  • read and send group messages,
  • send warnings to group members,
  • eject spammers and abusers.

Now you can assign the chat moderators to monitor your Second Life group chat. Chat moderators are able to login to SmartBots account, look after the SL group chat and eject spammers. Read more here!

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Posted in Group chat control | Comments (2)

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