Blog tools

Blog archives

SmartBots Official Blog

Subscribe now: important notifications and discount coupons!

Support Bot Update, Again!

Support Bot Update A new update has been published for the Support Bot module!

Now you can temporarily pause your Support Bot while you are actively using the Live IMs module by clicking the checkbox on the live IM page:

IM_Integration

Special Discount:

Use the coupon code “IAMINCHARGE” to get 50% off on either the Support Bot or Live IMs module! Offer valid until January 4, 2016.

Merry Christmas!

Merry Christmas from Second Life bot hosting! Dear friends! We wish you a Merry Christmas and a Happy New Year. Bear hugs to you, your bots, your alts, alter-egos, avatars and secret Second Life accounts.

May your first and second lives be filled with amazing events, exciting encounters, successful projects and beaten enemies. May all your support tickets replied within 1 hour, greefers banned within 1 minute and money transaction arrivals complete within 1 second!

P.S. A small gift to everybody who have to care about business during the holidays: coupon code MERRYANDHAPPY to get a 20% discount on all Store purchases (valid till Jan 2nd). Merry Christmas!

Christmas Eve’s Santa visit!

20151224---christmas-eveDear friends! Christmas is coming. Next year will be the 5th anniversary of SmartBots, so we have temporarily uncovered our very special Immortal module for Standard bots.

This module makes your Standard Bot’s subscription ever-lasting and immortal. You’ll never have to pay for it (and for the groups associated with that bot), indeed!

Emergency update:
It turns out that all Christmas offers are being monitored by Santa’s Security Service. We’ve received an official note from Santa Claus that we will have to provide the real gift, otherwise our marketeer will be eliminated by elves.

Thus, meet the special gift from Santa!
50% discount on the Immortal Standard Bot, using the coupon IMMORTALSINCE2016
(click “Buy” button and then enter the coupon code).

Coupon conditions:

  • The total number of coupons is limited to 50,
  • Each coupon owner can use it up to 3 times,
  • Coupon is active until January 1st, 2016 (you have until this date to use it),
  • Use the coupon here!

Support Bot bot friendliness

SupportBots module has been published!We’ve recently discovered a minor problem with Support Bot friendliness. The bot is supposed to greet your visitor once he starts typing (even before he sends away the message).

This is how this greeting message looks like (with the default Support Bot settings):

support_bot_invitation

The secret is that bot reacts on visitor’s “XXX started typing” notification. However, it turned out that (some) SL regions (sometimes) forget to send this notification. The reasons are quite obscure, but they prevent support bot from greeting your visitor.

We did a tiny workaround: bot also tracks the “stopped typing” notification which still arrive. Bot uses it to ensure that greeting has been sent to the visitor. Since most of residents do short pauses while typing (usually after “Hello”), the bot is always aware of a new contact.

We are very grateful to our customer whose bot helped to locate and resolve this issue!

Today’s blog-post-coupon is ALWAYSYOURS, it gives 30% discount while purchasing the Support Bot module in our Store.

« Newer PostsOlder Posts »