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SmartBots helpdesk with tickets

We are launching a Tickets Support Portal to give you an alternative to our Live Chat.

Sometimes you prefer ticket over a live chat; sometimes the problem is complex so we want to keep you informed about the progress. In all cases, tickets portal is a must-have support tool!

Use SmartBots tickets portal to post your question from now on!

Introducing templates for Advanced Notices

The Advanced Notices add-on just got a Templates update!

Templates helps you launching repetitive notices. Create your templates once and re-use them creating new notices within few mouse clicks! Templates also allow the “variable” injection to quickly customize each new notice you launch.

Your templates belong to you only. Nobody can use them except you and your Trusted Managers.

(more…)

Group Activity BOOSTER (GAB) v3.0 released

The new Group Activity BOOSTER (also know as GAB Machine) has been updated to version 3.0.

The new features are:

  1. Random landing points
  2. The “hunting” text and hint
  3. Multi-line message support
  4. Ability to test message in local chat

These features in detail are revealed below. (more…)

Black Friday 2019 special offers and coupons

Black Friday is right here, and we have two Black Friday coupons this year! The first one:

GETTWOFORTWO
Prolong your bot for 2+ weeks and get 2 Store add-ons for free (any add-on except Immortal one).

How to apply: 1) prolong any of your bots by 2+ weeks, 2) visit our add-on store 3) redeem coupon while purchasing the add-ons to get it free.

And the second coupon, to have the Immortal bot add-ons also affected by the Black Friday:

IMMORTALONFRIDAY
33% discount for Immortal Standard or Model bots.

How to apply: go to “Refine your payments” category of the Store and apply coupon there.

Both coupons are valid till Dec 6th. Have a nice Friday!

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