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We are under the hood fixing gears

Dear customers,

One of our servers experienced issues a few hours ago and some affected bots went offline. All information and settings are backed up, but launching a new replacement server is taking more time than expected.

Our technical crew is online and trying to fix the issue as soon as possible.

The outage period will be compensated by adding a complete week to your bot’s subscription. The problem caught us in the middle of setting up a new server, so we’ll also present you with a special Christmas offer as soon as we solve the issue.

The complete report will be posted in the blog as well. We appreciate your understanding, thank you for staying with SmartBots!


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New Updates of the Most Important Devices

SmartBots new HUD and payment TerminalThe Smartbots Terminal and Personal Bot HUD have been updated! See the changes below:

Terminal v2.14:

  1. Provides additional checks for payment transaction success.
  2. Fixed payment not returning if a service wasn’t selected prior to making a payment.

HUD v3.10:

  1. Can now control an unlimited amount of bots.
  2. Scripts re-written for optimized memory usage.

You can obtain the new updated HUD by visiting the SmartBots office and touching the devices container. The new Terminal can be obtained by touching the “Get Terminal” panel on any existing Terminal (for example, the one located here).

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Delete Bot Inventory

delete-second-life-bot-inventoryYou can now delete your personal bots’ items from your web browser!

The Personal Bot Inventory Browser has been updated so that you can now delete items without having to login as the bot.

Click here to read more about the Personal Bot Inventory Browser.

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Server Side Appearance to be rolled out in July

SL server side appearanceLinden Lab has informed third-party viewer developers that a new avatar appearance engine, Server Side Appearance will be published grid-wide in July.

This means that multiple alpha layers and other appearance issues will be automatically resolved: SL servers will take care of avatar appearance and textures, and your bot’s look and feel won’t change when you switch control from a viewer to bot software.

We’ve tested SmartBots and our bots with LL representative recently to ensure that switching to Server Side Appearance won’t mess your bot skin and outfits. All tests have been passed smoothly, including meshes+multiple alpha layers.

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